Frequently asked questions

Have a glimpse of Most Frequently Asked Questions

1Is it necessary to create an account to place an order?
No, it is not necessary to create an account on our website to place an order for your desired product. However, creating an account can help you get other important information associated with your past and present orders. It will help you review our products, also check your previous /pending/ present orders. Moreover, you will also be able to cancel the order and exchange the purchased item. You have to simply register with your name, email address, mobile number and a password of your choice.
2How can I track my order?
All ordered products are dispatched within 24 hours (i.e. excluding Sundays and Public holidays). Moreover, you will also receive a confirmation email and a text message on your registered details with a tracking ID, which can help you track your order.
3What payment methods are followed at Arun Deep’s Herbal HealthCare ?
You can pay for your purchased order by using the following payment methods: - Cash On Delivery - Debit Card and Credit Card - Net Banking - On Call ( Call@ 98889-20075)
4Is cash on delivery available on your products?
Yes, we provide you Cash on Delivery (COD) service on every product all over India.
5What are the minimum delivery charges on purchased goods?
A minimum fee of Rs. 50 for orders up to Rs. 499 will have to be paid by the customer. And no delivery fee will be charged for the orders above Rs. 500 across all over India.
6By when can I expect my order to be delivered?
You can expect the delivery of purchased item within 7-8 working days. And for the locations which are in the difficult coverage area, it may take the time of 10-12 working days.
7Can I place my order over the phone?
Yes, considering our customers’ convenience, we also accept orders over the telephone. Please call us at (M) 98889-20075 to place your order and give us a chance to help you with the best possible assistance.